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A toll-free 800 number
is a
special telephone number which is free for the
caller to call but the charges for the calls are
forwarded to you, the owner of the 800 toll-free
number.
A toll-free number is assigned from a
special dialing prefix range (area code) such as
1-800.
The price of the calls to your 800 number is
usually based on the duration of the calls and a
monthly flat rate service charge.
But believe it
or not, an 800 number with plenty of minutes of
talk time can cost as little as $15 per month. And if you’re in a position to take phone calls
during the day, then you may want to consider
getting an 800 toll free number for you
business. |
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Obtaining and adding an 800 number to your
website can increase sales within a very short
period of time. Although customers don’t
necessarily have to call you to place an order,
they are however, more likely to feel better
about ordering online just by seeing a phone
number on the website.
And by seeing a phone number on your site,
customers know that if any problems should arise
they can simply pick up the phone and call you
for further assistance.
For customers who prefer not to place their
order online, an 800 number makes it that much
easier for them to call and place their order
over the phone, while you simply place the order
online on the shopping cart system of your
website as the customer gives you their
information over the phone.
Just by having an 800 number appear at the top
of every page of your website can cause website
visitors to call you on impulse to place their
orders over the phone. And many times, for some
customers, it’s easier for them to place their
orders over the phone than it is to do online,
while others however prefer to place their
orders online.
Although it’s much easier to place an order over
the phone, many online shoppers are already used
to purchasing products online and actually feel
safer entering their credit card information on
a secure website. Furthermore, many consumers
prefer to enter their shipping address on the
shopping cart order form themselves in order to
avoid any shipping errors.
And when placing orders online, the customer is
able to do so at any time of the day, or night
as well, as opposed to being restricted to call
during normal business hours only.
However, if the customer is not sure about
purchasing the right product for their needs,
then they can easily call you to ask for your
recommendations over the phone which will also
give you the opportunity to close the sale.
And if all goes well as it should, then you’ve
just made a sale and gained a new customer as
well.
When a customer calls it’s important to have
your website open so that you can quickly click
to the page of the product of which the customer
is enquiring about in order to answer their
questions in a more knowledgeable manner.
If there are similar products available, then
you can refer to a comparison chart as well in
order to give them the best recommendation
possible and thereby close the sale. And that’s
what it’s all about, is closing the sale.
By having an 800 toll-free number, past,
current, and new customers are more likely to
continue an ongoing relationship with your
business since calling a toll-free number makes
it easy for them to pick up the phone can call.
And the easier it is for them to call you, then
the easier it is to create repeat sales.
Other factors to consider when using an
800 toll-free number
Although there are many benefits to using a
toll-free number on your website, there may also
be a few drawbacks as well.
For example, having an 800 number on your
website can and will produce more calls, but it
can also produce low quality calls as well. |
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Low quality calls are calls
which simply take up time and do not produce any
sales or income while high quality calls are
calls which produce sales and income as well.
Many times, consumers simply want to ask
questions. And since they don’t have to pay for
the call then calling a toll free number makes
it that much easier for them to call. In other
words, you’ll get more calls, but they won’t
always lead to sales, unless of course, you try
to sell them on the phone, which is as simple as
asking for the sale.
Is it necessary to have an 800 toll free
number?
No, not necessarily. You can get by without
having an 800 number on your website. However,
if you’re going to sell products online, and
you’re able to answer phone calls during the
day, then you would be much better off obtaining
an 800 number in order to increase sales and
customer interaction as well.
However, if you simply do not want to or are not
able to deal with customers on the phone then it
will still be best to at least place a local
phone number on your website and have all calls
forwarded to voice mail.
Most consumers may hesitate to purchase anything
online from a website which does not include a
phone number of any kind. But if you build
complete product pages with detailed information
and multiple product images then there’s no need
for the customer to call you at all. They can
simply place their order online. And the phone
number, 800 or local, is simply there for
assurance. |
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How to obtain an 800
toll-free number
Obtaining an 800 toll-free number is easier
today than ever before. There are plenty of
service providers that offer toll free numbers
and call answering and forwarding services at
affordable and reasonable prices.
One of the more popular service providers is
RingCentral,
www.ringcentral.com
RingCentral provides 800 toll-free phone numbers
with plenty of high-tech, business tools and
services as well.
RingCentral technology eliminates the need for
expensive and complex phone systems and offers
small businesses the type of world-class
business functionality that, until recently, was
available only to large corporations.
RingCentral capabilities include:
-Toll-free, local, or vanity numbers for voice
and fax
-Auto-receptionist and dial-by-name directory
-Departments with call queues
-Advanced call forwarding
-Flexible answering rules
-Multiple voicemail boxes
-Smart call routing
-Extension dialing,
-Call transfers,
-Easy integration with Smartphones.
-24x7 free customer support
-No set up or activation fees |
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RingCentral provides all the telecommunication
capabilities that today's businesses demand,
while eliminating the need for expensive phone
systems. RingCentral also has tens of thousands
of business customers and has earned top
industry honors. And getting up with RingCentral
is easy to do.
Simply visit their website
at www.RingCentral.com, choose the best plan
that works for you and then get set up online.
And for starters, you can choose the most basic
plan available.
You can be set up with
your own 800 toll-free number within a matter of
minutes. Then you can add that 800 phone number
to your website to start taking calls now. Ring Central is just one
out of many 800 toll-free number providers. And
you’re more than welcome to choose whichever
service provider you wish. The following are
just a few, top notch, toll-free number service
providers:
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RingCentral, Inc.
888-528-RING (7464)
www.ringcentral.com
FreedomVoice
1-800-477-1477
www.freedomvoice.com
ONEBOX
866-761-8108
www.onebox.com
TollFreeForwarding.com
1-888-452-1505
www.tollfreeforwarding.com
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| Get your
toll free phone number now |
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Having an 800 toll-free
number is not entirely necessary. But if you’re
able to answer calls during normal business
hours and you want to increase sales, then
getting a toll-free number can help you to
accomplish this so much more. |
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How to Beat the Competition |
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How to Run an Online Store Business |
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Dealing with Customers |
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How to Minimize Interaction with Customers |
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