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A toll-free 800 number is a special telephone number which is free for the caller to call but the charges for the calls are forwarded to you, the owner of the 800 toll-free number.

A toll-free number is assigned from a special dialing prefix range (area code) such as 1-800.

The price of the calls to your 800 number is usually based on the duration of the calls and a monthly flat rate service charge. But believe it or not, an 800 number with plenty of minutes of talk time can cost as little as $15 per month. And if youíre in a position to take phone calls during the day, then you may want to consider getting an 800 toll free number for you business.
Obtaining and adding an 800 number to your website can increase sales within a very short period of time. Although customers donít necessarily have to call you to place an order, they are however, more likely to feel better about ordering online just by seeing a phone number on the website. And by seeing a phone number on your site, customers know that if any problems should arise they can simply pick up the phone and call you for further assistance.

For customers who prefer not to place their order online, an 800 number makes it that much easier for them to call and place their order over the phone, while you simply place the order online on the shopping cart system of your website as the customer gives you their information over the phone.

Just by having an 800 number appear at the top of every page of your website can cause website visitors to call you on impulse to place their orders over the phone. And many times, for some customers, itís easier for them to place their orders over the phone than it is to do online, while others however prefer to place their orders online.

Although itís much easier to place an order over the phone, many online shoppers are already used to purchasing products online and actually feel safer entering their credit card information on a secure website. Furthermore, many consumers prefer to enter their shipping address on the shopping cart order form themselves in order to avoid any shipping errors. And when placing orders online, the customer is able to do so at any time of the day, or night as well, as opposed to being restricted to call during normal business hours only.

However, if the customer is not sure about purchasing the right product for their needs, then they can easily call you to ask for your recommendations over the phone which will also give you the opportunity to close the sale. And if all goes well as it should, then youíve just made a sale and gained a new customer as well.

When a customer calls itís important to have your website open so that you can quickly click to the page of the product of which the customer is enquiring about in order to answer their questions in a more knowledgeable manner.

If there are similar products available, then you can refer to a comparison chart as well in order to give them the best recommendation possible and thereby close the sale. And thatís what itís all about, is closing the sale.

By having an 800 toll-free number, past, current, and new customers are more likely to continue an ongoing relationship with your business since calling a toll-free number makes it easy for them to pick up the phone can call. And the easier it is for them to call you, then the easier it is to create repeat sales.

Other factors to consider when using an 800 toll-free number

Although there are many benefits to using a toll-free number on your website, there may also be a few drawbacks as well. For example, having an 800 number on your website can and will produce more calls, but it can also produce low quality calls as well.
Low quality calls are calls which simply take up time and do not produce any sales or income while high quality calls are calls which produce sales and income as well.

Many times, consumers simply want to ask questions. And since they donít have to pay for the call then calling a toll free number makes it that much easier for them to call. In other words, youíll get more calls, but they wonít always lead to sales, unless of course, you try to sell them on the phone, which is as simple as asking for the sale.

Is it necessary to have an 800 toll free number?

No, not necessarily. You can get by without having an 800 number on your website. However, if youíre going to sell products online, and youíre able to answer phone calls during the day, then you would be much better off obtaining an 800 number in order to increase sales and customer interaction as well. However, if you simply do not want to or are not able to deal with customers on the phone then it will still be best to at least place a local phone number on your website and have all calls forwarded to voice mail.

Most consumers may hesitate to purchase anything online from a website which does not include a phone number of any kind. But if you build complete product pages with detailed information and multiple product images then thereís no need for the customer to call you at all. They can simply place their order online. And the phone number, 800 or local, is simply there for assurance.
How to obtain an 800 toll-free number

Obtaining an 800 toll-free number is easier today than ever before. There are plenty of service providers that offer toll free numbers and call answering and forwarding services at affordable and reasonable prices.

One of the more popular service providers is RingCentral,

RingCentral provides 800 toll-free phone numbers with plenty of high-tech, business tools and services as well. RingCentral technology eliminates the need for expensive and complex phone systems and offers small businesses the type of world-class business functionality that, until recently, was available only to large corporations.

RingCentral capabilities include:

-Toll-free, local, or vanity numbers for voice and fax
-Auto-receptionist and dial-by-name directory
-Departments with call queues
-Advanced call forwarding
-Flexible answering rules
-Multiple voicemail boxes
-Smart call routing
-Extension dialing,
-Call transfers,
-Easy integration with Smartphones.
-24x7 free customer support
-No set up or activation fees
RingCentral provides all the telecommunication capabilities that today's businesses demand, while eliminating the need for expensive phone systems. RingCentral also has tens of thousands of business customers and has earned top industry honors. And getting up with RingCentral is easy to do.

Simply visit their website at, choose the best plan that works for you and then get set up online. And for starters, you can choose the most basic plan available.

You can be set up with your own 800 toll-free number within a matter of minutes. Then you can add that 800 phone number to your website to start taking calls now. Ring Central is just one out of many 800 toll-free number providers. And youíre more than welcome to choose whichever service provider you wish. The following are just a few, top notch, toll-free number service providers:
RingCentral, Inc.
888-528-RING (7464)


Get your toll free phone number now
Get Your own Toll Free Number
Having an 800 toll-free number is not entirely necessary. But if youíre able to answer calls during normal business hours and you want to increase sales, then getting a toll-free number can help you to accomplish this so much more.
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All about 800 Toll Free Numbers
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